"Automobile Three Guarantees" since the announcement has been full two months, but activists difficult problem car class still occur . Problems in the car , the dealer should take the initiative to help consumers coordination , rather than to push consumers to manufacturers.
According to special margin silicone fan clutch is understood that after some consumers to buy cars, but also in a very short time to find leakage problems , beat the fire problem ; still reflects consumers , is in the process of buying a vehicle maintenance among due 4S stores, retail outlets and other service outlets irresponsible glitches bad repair , repair has become big trouble .
Car Warranty Regulations and Consumer Protection Act , the principles clearly defined who is who is responsible for the distribution of the three bags . So all the dealers , manufacturers entered into between you and no matter what kind of contract , which is three bags can not shirk responsibility , that consumers buy the car from a dealer , the money to the dealer , three pack responsibility is the dealer. As for what kind of agreement between the dealers with manufacturers , consumers can not fully know .
If a dealer with negotiations between manufacturers , by manufacturers to take responsibility of three bags , then the consumer problems found in the car dealers , dealers should also take the initiative to help consumers to coordinate , perform three packs obligations, than to push consumers to the manufacturer , this is not consistent with the provisions of the three packs , car Warranty Regulations made very clear on this issue .
Three bags of state regulations related requirements , is the bottom line requirements, manufacturers can make some commitments higher than the national provisions according to their actual situation of being performed . Simply, it is possible to improve their own standard of three bags , but not less than the required standards.
And related laws than some developed countries , China is not a small gap between the law as well as to protect the interests of consumers , especially in some of the provisions of Articles detailed enough respect , but not enough to make the punishment related to some operators obey the law. Problems such as the United States if the vehicle is not resolved to the consumer , penalties for manufacturers is very high . The maximum amount of penalties China only three million.
According to special silicone fan clutch Yu noted , national car manufacturers offer service there is a big difference compared with foreign countries . Due to the severity of the law is not enough , just let these companies deliberately into it. Such as vehicle quality problems could have been no doubt , but the manufacturer is unwilling to take responsibility for the use of their own advantages buck , buck-passing , procrastination , so that consumers must show identification report admitted that there are quality problems. But there is little organization to accept the application detection and identification of individual consumers , so this is an important issue of consumer rights constraints.
